If you do not have the Virtual Background tab in your Desktop Client settings after enabling it, sign out of the client and sign in again.If you are experiencing issues with Virtual Background, try the following troubleshooting tips: If you would like to turn your background off during a meeting, select Video Settings and then click on “None” under Virtual Background.If you have no background selected, you can do so at this point. If you previously chose a background from the Zoom Client, it will be automatically enabled when you begin your Zoom session.In a Zoom meeting click the ^ arrow next to Start/Stop Video.If you have already enabled virtual background, you can turn it on during a meeting. To disable Virtual Background, choose the option None.Įnabling Virtual Background during a Meeting.After you select an option, that virtual background will display during your meetings.Ensure that you are using a solid background color.If prompted, click Download to download the package for virtual background without a green screen. Click on an image to select the desired virtual background or add your own image by clicking + and choosing if you want to upload an image or a video.You can then click on your video to select the correct color for the green screen. Check I have a green screen if you have a physical green screen set up.Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom Desktop Client and sign in again. Click your profile picture then click Settings.You should see it listed in your computer’s applications. The Zoom Client downloads the first time you use Zoom, but you can also manually download the desktop application. Sign into the Zoom Desktop Application (called the Zoom Client).Note: You must logout of the Zoom Desktop App and login to it again for this setting to take effect. If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.If a verification dialog displays, choose Turn On to verify the change. If the setting is disabled, click the Status toggle to enable it.Navigate to the Virtual Background option on the Meeting tab and verify that the setting is enabled.Sign into the Zoom web portal from TUPortal.To enable the Virtual Background feature for your own use: A video (MP4 or MOV file) with a minimum resolution of 480 by 360 pixels (360p) and a maximum resolution of 1920 by 1080 pixels (1080p).Įnabling Virtual Background Turn on Feature in Account Settings. Sources for royalty-free images: Pexels, Unsplash, Pixabay.
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